What information do we collect?
We collect information from you when you schedule a pickup on our site, when you sign up to receive emails and/or SMS messages from us or when you agree to a donation of clothing or household goods pickup at your home.
When scheduling a pickup, as appropriate, you may be asked for your: name, e-mail address, mailing address, and phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Our donor records are considered confidential. We do not sell your email addresses or use them in any other way.
Yes (cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.)
We use re-marketing with Google Analytics to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Carrier Transparency in Coverage
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule. The machine-readable files are formatted to allow regulators, researchers, and application developers to access and analyze data more easily to provide more transparency across the industry. The files may not be viewable by individuals at this time, and we anticipate this will evolve as more guidance is issued.